Service Operations Coordinator
Company: University Mechanical Contractors, Inc (UMC)
Location: Lynnwood
Posted on: October 25, 2024
|
|
Job Description:
UMC
Position Title: Service Operations Coordinator
Date Posted: 10/24/2024
Location: Lynnwood, WA
Position DescriptionStarting Salary Range: $33.55-43.26/hour -
depending on experienceLocation: Lynnwood, WAClassification:
Non-ExemptMust be eligible to work in the U.S. - Sponsorship not
available
General Position Summary: Daily coordination of Service Technician
work schedules and primary customer service contact.
Essential Functions/Major Responsibilities: 1. Take incoming calls
from clients and provide excellent customer service.2. Make
decisions regarding Service Technician assignment & prioritization
of incoming service calls.3. Create work orders and purchase
orders.4. Coordinate Service Technician schedule for preventive
maintenance inspections, service calls & service project work. 5.
Order and track preventive maintenance materials.6. Regular
attendance and promptness are considered a critical part of this
employee's essential job functions.
Position RequirementsSkills Required to Perform the Essential
Duties of the Job:1. Strong oral and written communication skills.
2. Strong organizational skills. 3. Excellent interpersonal
skills.4. Exceptional customer-service orientation.5. Flexibility
to re-direct and re-prioritize tasks under pressure, tolerating
interruptions.6. Ability to focus and work independently.7. Ability
to solve practical problems in areas where limited standardization
exists.8. Knowledge of MS Office (Word, Excel, Outlook).
Education Requirements Needed to Perform the Essential Duties of
the Job: --- Minimum 2 years related experience and/or
training/education.
Licensing or Other Special Certifications Required: --- Maintain
valid Driver's License and satisfactory driving record.
Equal Opportunity EmployerAffirmative Action: UMC is committed to a
culture of inclusion and connectedness. The collective sum of the
individual differences, life experiences, knowledge, innovation,
self-expression, and talent that our employees invest in their work
represents who we are as a company and what we believe in. In
recruiting for our team, we welcome the unique contributions that
you can bring in terms of their education, opinions, culture,
ethnicity, race, sex, gender identity and expression, nation of
origin, age, languages spoken, veteran's status, color, religion,
disability, sexual orientation and beliefs.EEO Policy:UMC's policy
on equal employment opportunity prohibits discrimination based on
race, color, sex, national origin, citizenship or immigration
status, religion, presence of physical, sensory or mental
disability, genetic information, age, sexual orientation, gender
identity, marital status, honorably discharged veteran or military
status, status as a victim of domestic violence, sexual assault or
stalking, or any other status or characteristic protected by
federal, state, or local law. This policy applies to recruiting,
hiring, transfers, promotions, terminations, compensation,
benefits, and all other terms and conditions of employment.
Retaliation against any employee who files a complaint regarding
possible violations of this policy is not tolerated. UMC is also
committed to taking affirmative steps to promote the employment of
minorities, women, persons with disabilities, and covered veterans.
Affirmative action plans are developed annually to support its
commitment to equal employment opportunity, consistent with company
policy and the company's obligations as a contractor to the United
States government.
PI78f618da486c-37248-35880069
Keywords: University Mechanical Contractors, Inc (UMC), Kirkland , Service Operations Coordinator, Other , Lynnwood, Washington
Click
here to apply!
|