Retail Associate

Company: Ross Stores
Location: Issaquah
Posted on: September 29, 2024

Job Description:

As a Retail Associate, you will be responsible for ensuring a positive shopping experience for customers, maintaining a clean and organized store, and providing excellent customer service.

We are the nation's largest off-price retailer, with over 2,000 stores and a strong track record of success and growth. Our focus is on bringing customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• 
  
• Success. Our winning team pursues excellence while learning and evolving.
  
• Career growth. We develop industry-leading talent because Ross grows when our people grow.
  
• Teamwork. We work together to solve hard problems and find the right solution.
  
• Diversity, Equity & Inclusion, and community commitment. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger.
  
  
  Our Corporate headquarters are in Dublin, CA, and we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
  
  Key Responsibilities:
  
  • 
    
  • Ensure a positive shopping experience for customers by making eye contact, smiling, and greeting all customers in a courteous and friendly manner.
    
  • Treat fellow associates with respect and maintain a clean work area at all times.
    
  • Efficiently follow all company best practice standards as outlined in all work centers.
    
  • Assist customers in any way necessary, including answering customer questions and helping with merchandise.
    
  • Provide prompt and efficient responses to customers at all times.
    
  • Represent and support the Company brand at all times.
    
  • Perform cleaning tasks, such as sweeping, mopping, dusting, and replenishing restroom supplies.
    
  • Maintain a professional appearance and adhere to the Company's dress code at all times.
    
    
    Competencies:
    
    • 
      
    • Manages Work Processes
      
    • Business Acumen
      
    • Plans, Aligns & Prioritizes
      
    • Builds Talent
      
    • Collaborates
      
    • Leading by Example
      
    • Communicates Effectively
      
    • Ensures Accountability & Execution
      
      
      Qualifications and Special Skills:
      
      • 
        
      • Effectively communicate with customers, associates, and store leadership in a friendly, respectful, cooperative, and pleasant manner.
        
      • Ability to perform basic mathematical calculations commonly used in retail environments.
        
        
        Physical Requirements/ADA:
        
        • 
          
        • Ability to use all store equipment, including PDTs, registers, and PC as required.
          
        • Ability to spend up to 100% of working time standing, walking, and moving around the store.
          
        • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
          
        • Ability to occasionally push, pull, and lift more than 25 pounds.
          

Keywords: Ross Stores, Kirkland , Retail Associate, Hospitality & Tourism , Issaquah, Washington