Sr. Product Manager, Growth - Identity & Access
Company: Warner Media, LLC.
Location: Seattle
Posted on: April 28, 2024
Job Description:
Every great story has a new beginning, and yours starts
here.Welcome to Warner Bros. Discovery--- the stuff dreams are made
of.Who We Are--- When we say, "the stuff dreams are made of," we're
not just referring to the world of wizards, dragons and
superheroes, or even to the wonders of Planet Earth. Behind WBD's
vast portfolio of iconic content and beloved brands, are the
storytellers bringing our characters to life, the creators bringing
them to your living rooms and the dreamers creating what's
next---From brilliant creatives, to technology trailblazers, across
the globe, WBD offers career defining opportunities, thoughtfully
curated benefits, and the tools to explore and grow into your best
selves. Here you are supported, here you are celebrated, here you
can thrive.Max is where storytelling takes center stage and where
creatives find a home with the support and resources to do their
best work, no matter the genre or format. Whatever the viewer wants
to watch is front and center and more of what they crave is easily
discovered. It is where our exclusive Max Originals and iconic
entertainment brands thrive, with HBO, HBO Max, Warner Bros., DC,
Turner Classic Movies, Cartoon Network and more delivering the
greatest array of series, movies, and specials for audiences of all
ages. HBO Max originally launched in the United States in May 2020
and introduced a lower priced, advertising-supported tier in June
2021. It rolled out globally across Latin America and the Caribbean
in 2021, followed by its first European launches in the Nordics and
Spain later that year. In May 2023, Warner Bros. Discovery
introduced Max, an enhanced streaming platform, in the U.S. HBO Max
is currently available in 46 countries and there are plans for the
continued global expansion of Max in 2024.Your New Role...Warner
Bros. Discovery is looking for a Senior Product Manager to help
prioritize and oversee product strategy and execution pertaining to
identity and access for the Max and discovery+ streaming apps.In
this key connecting role, you will collaborate with business
stakeholders and a cross-functional team of Designers, Technical
Program Managers and Engineers to drive new features and
improvements which aim to remove customer frustration and pain
points related to user identity, security, sign in, and account
management across our portfolio of supported devices and
platforms.You have strong collaboration and analytical skills. You
are an effective cross-functional team leader who can drive the
successful implementation and delivery of initiatives that span
multiple teams. You have strong product sense, as well as
organizational and problem-solving skills. You are also experienced
and comfortable navigating ambiguity and influencing without
authority. You know what good looks like.Your Role
Accountabilities...
- Serve as an internal subject matter expert on matters
pertaining to user identity and access.
- Collaborate with internal stakeholders to create product
requirements for your space.
- Communicate and measure objectives and key results.
- Lead discovery in your product area, collaborating with
Research, Customer Support and Product Design teams to unearth
customer problems.
- Define and execute on A/B tests to validate customer experience
improvements.
- Collaborate with product designers to develop best-in-class
user flows.
- Define and prioritize business requirements consisting of user
stories and functional requirements.
- Develop relationships with key technical teams and business
counterparts within Warner Bros Discovery.
- Liaise with distribution, legal, marketing, customer
experience, and technical teams to ensure platform guidelines,
requirements and updates are communicated with an understanding of
potential roadmap impact.
- Be the customer expert and solve customer problems; be fully
knowledgeable of pain points experienced by customers and work with
the team to identify opportunities for improvement.
- Own continuous reporting on performance, including post-product
release impact reports that lead to actionable plans for further
optimization.Qualifications & Experience...
- 4-6+ years of product management experience.
- Detailed knowledge of popular streaming services and the
competitive space.
- Deep experience of launching apps on partner platforms.
- Proven track record of understanding product growth and
developing strategic roadmaps.
- Solid toolkit of product discovery techniques to drive
continuous improvement of the experience.
- High comfort level in analytics and generating business
insights from data trends and user research.
- Direct experience in detailed planning and prioritization of
features.
- Demonstrated ability to create detailed and actionable product
documentation and artifacts.
- Emotional intelligence and leadership skills to influence
outcomes, while building a culture of teamwork and
inclusiveness.
- Strong communication with the ability to simplify complex
concepts and provide the right level of detail to executive
leaders.How We Get Things Done---This last bit is probably the most
important! Here at WBD, our guiding principles are the core values
by which we operate and are central to how we get things done. You
can find them at along with some insights from the team on what
they mean and how they show up in their day to day. We hope they
resonate with you and look forward to discussing them during your
interview.The Legal Bits---In compliance with local law, we are
disclosing the compensation, or a range thereof, for roles in
locations where legally required. Actual salaries will vary based
on several factors, including but not limited to external market
data, internal equity, location, skill set, experience, and/or
performance. Base pay is just one component of Warner Bros.
Discovery's total compensation package for employees. Pay Range:
$109,900.00 - $204,100.00 salary per year. Other rewards may
include annual bonuses, short- and long-term incentives, and
program-specific awards. In addition, Warner Bros. Discovery
provides a variety of benefits to employees, including health
insurance coverage, an employee wellness program, life and
disability insurance, a retirement savings plan, paid holidays and
sick time and vacation.Warner Bros. Discovery embraces the
opportunity to build a workforce that reflects the diversity of our
society and the world around us. Being an equal opportunity
employer means that we take seriously our responsibility to
consider qualified candidates on the basis of merit, without regard
to race, color, religion, national origin, gender, sexual
orientation, gender identity or expression, age, mental or physical
disability, and genetic information, marital status, citizenship
status, military status, protected veteran status or any other
category protected by law.If you're a qualified candidate and you
require adjustments or accommodations to search for a job opening
or apply for a position, please contact us at
recruitadmin@wbd.com.
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Keywords: Warner Media, LLC., Kirkland , Sr. Product Manager, Growth - Identity & Access, Executive , Seattle, Washington
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