Assistant Shop Manager - Bellevue
Company: See's Candies
Location: Bellevue
Posted on: April 25, 2024
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Job Description:
Work is Sweet!'Quality without Compromise' is not just a motto
at See's Candies. It is the most important ingredient in our recipe
for success. See's Candies has been in business since 1921 and
maintains a reputation for producing the highest quality candy and
providing superior customer service.See's is a leader in the
confectionary industry with over 250 retail shops across the USA.
We are seeking friendly, enthusiastic individuals who are
passionate about providing great customer service.Job Description
Summary:This position works in partnership with the Shop Manager
and the District Sales Manager. The Assistant Shop Manager has
responsibility for on-site management of a single retail location,
ensuring that staff, product and shop operations are handled in
accordance with See s guidelines and corporate philosophy in the
areas of sales goal achievement, customer service, cost control,
visual merchandising, policy compliance, leadership, and safety.Job
Description:POSITION RESPONSIBILITIES (including, but not limited
to):1. In conjunction with the Shop Manager, responsible for
providing leadership to the shop s team to achieve
daily/monthly/annual goals, while meeting See s standards for
customer service.
Promotes a sales driven working environment.2. Positively
communicates and implements Company direction, policies and
programs. Delegates and follows up to ensure compliance.
Communicates with Shop Manager on results.3. Provides appropriate
training and coaching to all team members to ensure understanding
and compliance with all rules, policies, procedures and programs.
Monitors team members
performance, providing appropriate coaching and feedback; works in
cooperation with Shop Manager.4. Assists in the recruitment and
selection of qualified candidates for hiring, providing
recommendations to the Shop Manager. Follows company interview and
selection guidelines.5. Leads by example to ensure all team members
are in compliance with Customer Service program; Visual
Merchandising guidelines; Product Management and Loss Prevention;
and Work Rules. Communicates with Shop Manager regarding issues
pertaining to customer service, shop operations and cash handling &
loss prevention. Promotes See s Open Door Policy.6. Leads by
example in providing appropriate coaching, feedback, to shop s
team. Assures all written and verbal communication are professional
and appropriate.7. Directly responsible for ensuring all procedures
related to cash handling, protection of See s assets and banking
are followed at all times.8. Where delegated, maintains the
accuracy and integrity of all timekeeping records. Responsible for
timely first approval of weekly payroll. Ensures compliance with
all applicable state and federal laws that cover payment of wages.
Responsible for adhering to and enforcing compliance with rules
related to meals and rest periods.9. In partnership with Shop
Manager, implements weekly work schedule and consults with Shop
Manager when changes are needed due to fluctuation in business
volume and/or due to unexpected staffing needs.10. Ensures all
paperwork is submitted according with established deadlines and
protocols. This includes all paperwork related to banking of See s
assets/receipts; new hire paperwork; and paperwork related to
changes in employee personal data; sales information; inventory
results; etc.11. Responsible for assuring the confidentiality of
PPI (Protected Personal Information) is maintained.12. Ensures all
team members are in compliance with all Safety Program guidelines,
including daily exercises, reviewing monthly safety topic, accident
prevention, reporting, investigation and resolution, Emergency
Action Plan, and hold-up procedures.13. Provides information
required by the Shop Operations Office according to deadlines.14.
Other projects as assigned.15. All See s staff must be committed to
the company s core principles and workplace values, including
diversity and inclusion.MINIMUM QUALIFICATIONS:1. Physical ability
to carry out the essential functions of the job, including: packing
candy, stocking shelves, ringing sales, standing or walking the
entire shift and lifting up to 25 pounds frequently.2. Minimum 1
year of retail management experience.3. Proven success in
developing, motivating, training and coaching employees.4. Proven
ability to grow the business by seeking sales opportunities and
developing a sales driven team.5. Proven ability to learn new
technologies quickly and manage change efficiently, proactively and
in a positive manner.The Pay rate for this position is $23.87/hr.
The total compensation package for this position may also include
other elements, in addition to a full range of generous medical,
financial, and/or other benefits (including 401(k) eligibility and
various paid time off benefits, such as vacation, sick time, and
parental leave), dependent on the position offered. Details of
participation in these benefit plans will be provided if an
employee receives an offer of employment. If hired, employee will
be in an
at-will position
and the Company reserves the right to modify base salary (as well
as any other discretionary payment or compensation program) at any
time, including for reasons related to individual performance,
Company or individual department/team performance, and market
factors.See's is an EOESee s will consider for employment qualified
applicants with criminal histories in a manner consistent with the
requirements of applicable local, state or federal law (including
San Francisco Ordinance #131192 and Los Angeles Municipal Code
189.00).
Keywords: See's Candies, Kirkland , Assistant Shop Manager - Bellevue, Executive , Bellevue, Washington
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